REFUND POLICY Last Updated: June 2026 1. OVERVIEW At Endormaket, customer satisfaction is important to us. This Refund Policy outlines the conditions under which refunds may be granted for purchases made through our website. By placing an order, you agree to this Refund Policy. 2. ELIGIBLE REFUNDS A refund may be issued if: - The purchased service cannot be delivered. - A duplicate payment was made. - An order was not completed due to an error on our side. - The service purchased is unavailable and no alternative solution can be provided. 3. NON-REFUNDABLE CASES Refunds will not be issued for: - Change of mind after purchase. - Customer mistakes during checkout. - Incorrect information provided by the customer. - Orders that have already been successfully delivered. - Delays caused by external platforms or third-party services. - Violations of Discord's Terms of Service or Community Guidelines by the customer. - Account restrictions, suspensions, or bans imposed by third parties. 4. PARTIAL REFUNDS In certain situations, Endormaket may issue a partial refund if only part of the purchased service could not be delivered. The refund amount will be determined based on the undelivered portion of the order. 5. REFUND REQUESTS To request a refund, customers must contact our support team and provide: - Order number - Purchase date - Description of the issue - Any relevant proof or screenshots Failure to provide sufficient information may result in the request being denied. 6. REFUND PROCESSING Approved refunds will be processed using the original payment method whenever possible. Processing times may vary depending on the payment provider and financial institution involved. 7. CHARGEBACKS Customers are encouraged to contact Endormaket support before initiating a chargeback or payment dispute. Fraudulent or abusive chargebacks may result in the suspension of future services. 8. SERVICE MODIFICATIONS If a service is modified, delayed, or adjusted due to circumstances beyond our control, a refund may not be available. We will make reasonable efforts to provide an alternative solution whenever possible. 9. POLICY CHANGES Endormaket reserves the right to update or modify this Refund Policy at any time without prior notice. Any updates will be published on this page with a revised date. 10. CONTACT For refund requests or questions regarding this policy, please contact Endormaket support through our official support channels. By purchasing from Endormaket, you acknowledge that you have read, understood, and agreed to this Refund Policy.